Privacy Policy

Last updated: 1.1.2024

At ROW INC., accessible from www.rowinc.studio one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ROW INC. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in ROW INC. This policy is not applicable to any information collected offline or via channels other than this website. 


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.


How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

  • Log Files

ROW INC. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies

Like any other website, ROW INC. uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure

You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Newsletter

You can subscribe to our newsletter on our website. Furthermore, in order to provide you with specific information, we may collect and process additional information our users provide optionally.

For our newsletter service, we need our email address and your confirmation that you accept receiving the newsletter. Therefore, as soon as you have subscribed to our newsletter service, we send you an email comprising a link to confirm your registration.

Users can unsubscribe from the newsletter service whenever they want by sending an email to the following email address: hello@rowinc.studio

After that, we will immediately delete your data connected with our newsletter service.


Our Sites in Social Media

We offer sites in social media and networks in order to be able to communicate with users, clients and customers who are active there. These media and networks are offered on the basis of their particular terms and conditions as well as their particular data privacy policies.

If not mentioned otherwise in our data privacy policy, we process user data when users communicate with us in social media and networks.

Instagram

Our website might use content and functions connected with the services provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This includes content such as images, videos and texts or buttons which allow users to react to content. If users are registered users of Instagram, too, Instagram can assign the view of content and use functions to the particular user profile. Instagram’s privacy policy: http://instagram.com/about/legal/privacy/.

Heylo

Our website might use content and cuntions connected with the services provided by Heylo from Piccup, Inc. This includes content such as images, videos and texts or buttons which allow users to react to content. If users are registered users of Heylo, too, Heylo can assign the view of content and use functions to the particular user profile. Heylo’s policy: https://www.heylo.co/privacy


Your Rights

You have the right to request information about the personal data we hold on you, rectification, deletion, restriction, and portability of your personal data as well as to disclaim and object. In case you consider our processing of your data not according to data privacy laws or you feel your data privacy claims have not been met in any other way, you have the right to raise a complaint to a supervisory authority. In Austria, you can raise your complaint to the Data Protection Authority (“Datenschutzbehörde”).

Responsible for data processing is:


ROWINC GmbH
Burggasse 46/6 1070 Vienna

Please contact us regarding your data protection concerns and questions using these contact details: hello@rowinc.studio

Source: The WKO’s model data protection declaration was used as the basis for this data protection declaration